Average Score (365 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

365 Ratings

4.9 Average

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  • Tyrell L.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Was taken care of at service center. Didn't like the idea that I had purchased a new car and had to already swap a component that doesn't move . Will take into consideration that the quality isn't the same anymore as it used to be. Will take this into consideration that the car is a lease and I will not purchase it.

  • Brendan M.08-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jessica C.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Always great service

  • Joshua S.08-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Repair completed quickly and correctly. Even offered me a loaner I didn't need. Very professional

  • Michael B.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great experience

  • Christopher W.08-23-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Walter T.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone is great and Kenny handled everything and was helpful contacting tire coverage company. Very impressed with service. I service 2 company cars 1 personal with Hudson Valley.

  • Gary V.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Timothy M.08-20-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

  • Vismal C.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent Service Dept