Average Score (365 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

365 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Jeffrey B.08-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Quick service and easy drop off/pick up.

  • William K.08-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service was completed on time. Staff was very helpful.

  • Joseph W.08-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    I believe charging $149 for an oil change but not at least offer tire rotation or a car wash is not worthy of price

  • Michael B.08-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Makada C.08-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Overall great customer service

  • Donald N.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • James D.08-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Rebekah A.08-26-2025

    TYPE:ServiceMODEL:GTIYEAR:2018

    Great people! always warm and helpful customer service. Prompt appointment start and completion. Thank you!

  • Todd M.08-26-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

    Excellent service

  • Casey B.08-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Staff was friendly and helpful They go above and beyond to make the experience pleasant