TYPE:SalesMODEL:TiguanYEAR:2025
Average Score (344 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
friendly serive with an interest in addressing concerns
TYPE:ServiceMODEL:TiguanYEAR:2021
My car had an emergency transmission warning. I took it in and 2 days later got it back. I was hospitalized a day later and upon returning home I used the car for the first time since service and the engine light is on. This is the third time something is wrong with the car. I'm thinking lemon or bad service. Not a happy customer. The team that sells cars is amazing. Service, not so good.
TYPE:ServiceMODEL:AtlasYEAR:2025
Friendly and on time
TYPE:ServiceMODEL:PassatYEAR:2020
As has been my experience for 15 years owning a VW it’s your staff in your service departments from the minute at arrive till my service is complete it’s your people who make the difference.
TYPE:ServiceMODEL:JettaYEAR:2023
I received lots of positive advice and explanations from the service rep
TYPE:ServiceMODEL:TiguanYEAR:2018
Great fast and friendly service People are wonderful
TYPE:ServiceMODEL:JettaYEAR:2021
You were the closest VW dealership. Although your team was the most trusting over the phone and were true to your words.
TYPE:ServiceMODEL:AtlasYEAR:2023
Adam at service was pleasant and super helpful. Best I’ve ever had.
TYPE:ServiceMODEL:TiguanYEAR:2019